Cancel your Wix subscription by mail
Directly with Wix, the way to cancel is: Online (Billing & Payments > Cancel Plan). Notice rule: Turn off auto-renew before the renewal date; first 14 days affect refund eligibility.
Let Postbye cancel Wix for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Wix.
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- 2 Wix cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Wix by mail
Find your account details
Start with the account email, the domain or server name and the invoice number of the plan being cancelled, so the request to Wix names the right account the first time.
Draft the request
The letter asks Wix to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Wix”. Postbye fills it in from our English template.
Post it with proof of delivery
Address the envelope to Wix, New York, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the proof of delivery
Once the letter is delivered, the date on the receipt is the date Wix was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Wix cancellation letter goes
Wix can be reached by post at 100 Gansevoort Street, New York, NY 10014.
Put ZIP 10014 on the envelope: New York is in New York, and a domestic certified letter is all it takes.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Before you cancel Wix, check these
Notice period: Turn off auto-renew before the renewal date; first 14 days affect refund eligibility. Work out your cancellation deadline.
- Cancelling a site plan does not cancel domain, business email or app subscriptions; cancel each separately
- Deleting a site is different from cancelling its plan
- Consider switching to monthly billing before cancelling
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Wix for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a hosting or cloud-storage plan
Hosting and cloud plans are often prepaid for a term and renew with domains and add-ons on separate dates, so the request should list each service that should stop renewing.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Wix lets you cancel directly (online (Billing & Payments > Cancel Plan)). A letter is the fallback that leaves a dated record when the direct route fails.
Wix cancellation at a glance
- How Wix accepts cancellations
- Online (Billing & Payments > Cancel Plan)
- Mailing address on file
- Wix 100 Gansevoort Street New York, NY 10014
- Country
- United States
- Letter language
- English (template en)
- Category
- Hosting & cloud
- Checked against
- Verified on
