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Where to send your WOM cancellation letter

Read the addresses on this page next to the full guide to cancelling WOM.

The addresses we hold

The address a cancellation letter to WOM needs, and every other address we hold, starting in Santiago: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

WOMGeneral Mackenna 13698320000 SantiagoChile

The Chile address on file for WOM. Postal code 8320000.

How to address the envelope

  1. Write the address as printed

    The envelope reads General Mackenna 1369, 8320000 Santiago, Chile. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if WOM has moved.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The letter below asks WOM to end the account, stop further charges and confirm in writing. Put the account number, the phone number or service address being cancelled and the name on the account in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

WOM General Mackenna 1369 8320000 Santiago Chile

To whom it may concern,

I am cancelling my account with WOM, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel WOM for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel WOM