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Where to send your Xbox App cancellation letter

Read the addresses on this page next to the full guide to cancelling Xbox App.

The addresses we hold

Where a cancellation letter to Xbox App should be sent: the verified Toronto address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Xbox App4400-81 Bay StM5J 0E7 TorontoCanada

The Canada address on file for Xbox App. Postal code M5J 0E7.

How to address the envelope

  1. Copy the address exactly

    Copy 4400-81 Bay St, M5J 0E7 Toronto, Canada letter for letter. A wrong digit in M5J 0E7 is enough to send the letter on a detour.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Xbox App has moved.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Xbox App

The request itself is short: Xbox App is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Xbox App 4400-81 Bay St M5J 0E7 Toronto Canada

To whom it may concern,

I am cancelling my account with Xbox App, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Xbox App for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Xbox App