Where to send your Xbox Game Pass cancellation letter
Read the addresses on this page next to the full guide to cancelling Xbox Game Pass.
The addresses we hold
This page shows every mailing address we hold for Xbox Game Pass, starting with the one a cancellation letter should go to in Redmond, 98052, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Xbox Game Pass1 Microsoft WayRedmond, WA 98052Washington, ZIP 98052: where mail for Xbox Game Pass is delivered.
How to address the envelope
Write the address as printed
The envelope reads 1 Microsoft Way, Redmond, WA 98052. Match the spacing and the box or street line exactly as printed.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Xbox Game Pass has moved.
Ask for certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep what the post office gives you
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Manage on the Microsoft account Subscriptions page or console Settings > Account > Subscriptions, the set is what the dates are read from.
The letter to send
What the letter to Xbox Game Pass says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Xbox Game Pass 1 Microsoft Way Redmond, WA 98052
To whom it may concern,
I am cancelling my account with Xbox Game Pass, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Manage on the Microsoft account Subscriptions page or console Settings > Account > Subscriptions.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Xbox Game Pass for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.