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Cancel your Xplora subscription by mail

For Xplora the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Letters to Xplora go to London, United Kingdom.

Let Postbye cancel Xplora for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Xplora.

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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Xplora by mail

  1. Find your account details

    Before writing, collect the name and email on the account and, if you have one, an account or customer number. Xplora can only act on a request it can match to an account.

  2. Draft the request

    The letter asks Xplora to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Cancellation Request – [your name]”. Postbye fills it in from our English template.

  3. Send it by certified mail

    Use certified mail for the W4 4PH London address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Xplora bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Xplora cancellation letter goes

XploraBarley Mow Passage 103rd floor unit 6W4 4PH LondonUnited Kingdom

The mailing address we hold for Xplora is Barley Mow Passage 10, 3rd floor unit 6, W4 4PH London, United Kingdom.

The envelope is going to London in England, United Kingdom, so the postcode W4 4PH must be on the front.

The database also lists Nedre Slottsgate 8, 157 Oslo, Norway for Xplora. Use the first address above unless your agreement names this one.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Xplora, with the envelope wording

Before you cancel Xplora, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Xplora for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Xplora

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Xplora cancellation at a glance

How Xplora accepts cancellations
By mailed letter
Mailing address on file
Xplora Barley Mow Passage 10 3rd floor unit 6 W4 4PH London United Kingdom
Second address on file
Xplora Nedre Slottsgate 8 157 Oslo Norway
Country
United Kingdom
Letter language
English (template en-generic)
Added to the database
May 28, 2026
Data last checked

Xplora cancellation questions

Where do I send my Xplora cancellation letter?

Address the letter to Xplora, Barley Mow Passage 10, 3rd floor unit 6, W4 4PH London, United Kingdom. The database also lists a second address, in Oslo, Norway; the letter goes to the one above.

What do I need to cancel Xplora?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Xplora has on file.

Will Xplora confirm my cancellation?

The letter asks Xplora to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Xplora received the request. If a charge posts after that date, quote the receipt with your copy of the letter.