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Where to send your Xplora cancellation letter

Read the addresses on this page next to the full guide to cancelling Xplora.

The addresses we hold

The address a cancellation letter to Xplora needs, and every other address we hold, starting in London: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

XploraBarley Mow Passage 103rd floor unit 6W4 4PH LondonUnited Kingdom

The United Kingdom address on file for Xplora. Postal code W4 4PH.

Second address on file

XploraNedre Slottsgate 8157 OsloNorway

The database lists this as a second address for Xplora. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Write out Barley Mow Passage 10, 3rd floor unit 6, W4 4PH London, United Kingdom as shown above, including the W4 4PH postal code, exactly as printed.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Xplora Barley Mow Passage 10 3rd floor unit 6 W4 4PH London United Kingdom

To whom it may concern,

I am cancelling my account with Xplora, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Xplora for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Xplora