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Where to send your Xplornet cancellation letter

Read the addresses on this page next to the full guide to cancelling Xplornet.

The addresses we hold

If you are writing to Xplornet, this is the page with the address on it: Woodstock, E7M 6B5, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

XplornetLockhart Mill Road 300E7M 6B5 WoodstockCanada

The Canada address on file for Xplornet. Postal code E7M 6B5.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Lockhart Mill Road 300, E7M 6B5 Woodstock, Canada and nothing else in the address block. Check the E7M 6B5 digit by digit before it goes in the post.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

Copy the letter below onto one page, fill in the account number, the phone number or service address being cancelled and the name on the account, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Xplornet Lockhart Mill Road 300 E7M 6B5 Woodstock Canada

To whom it may concern,

I am cancelling my account with Xplornet, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Xplornet for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Xplornet