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Cancel your Zero Hora subscription by mail

For Zero Hora the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Our database has Zero Hora's mailing address in Porto Alegre, Brazil.

Let Postbye cancel Zero Hora for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Zero Hora.

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  • 3 Zero Hora cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Zero Hora by mail

  1. Collect the details you need

    Zero Hora will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Draft the request

    Because Zero Hora is dealt with in Brazilian Portuguese, the letter is written in Brazilian Portuguese (template pt-br). Subject: “Assunto: Solicitação de cancelamento – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Post the letter

    Address the envelope to Zero Hora, Porto Alegre, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Save the tracking record

    The receipt dates your request. Look at your next statement for any Zero Hora charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Zero Hora cancellation letter goes

Zero HoraAvenida Ipiranga 107590160093 Porto AlegreBrazil

The mailing address we hold for Zero Hora is Avenida Ipiranga 1075, 90160093 Porto Alegre, Brazil.

The envelope is going to Porto Alegre in Rio Grande do Sul, Brazil, so the postcode 90160093 must be on the front.

The letter is addressed “A quem possa interessar,” and its details block uses the labels Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado.

Prefer to write it yourself? Use our letter template

Every address we hold for Zero Hora, with the envelope wording

Before you cancel Zero Hora, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Zero Hora for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zero Hora

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Zero Hora cancellation at a glance

How Zero Hora accepts cancellations
By mailed letter
Mailing address on file
Zero Hora Avenida Ipiranga 1075 90160093 Porto Alegre Brazil
Country
Brazil
Letter language
Brazilian Portuguese (template pt-br)
Added to the database
July 29, 2026
Data last checked

Zero Hora cancellation questions

Where do I send my Zero Hora cancellation letter?

Address the letter to Zero Hora, Avenida Ipiranga 1075, 90160093 Porto Alegre, Brazil.

Which language is my Zero Hora letter written in?

Brazilian Portuguese. Zero Hora's address is in Brazil, so the letter is prepared from the Brazilian Portuguese template under the subject line “Assunto: Solicitação de cancelamento – [your name]”.

What do I need to cancel Zero Hora?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Zero Hora has on file.

Will Zero Hora confirm my cancellation?

The letter asks Zero Hora to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Zero Hora received the request. If a charge posts after that date, quote the receipt with your copy of the letter.