Where to send your Zero Hora cancellation letter
Read the addresses on this page next to the full guide to cancelling Zero Hora.
The addresses we hold
The address a cancellation letter to Zero Hora needs, and every other address we hold, starting in Porto Alegre: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
Zero HoraAvenida Ipiranga 107590160093 Porto AlegreBrazilThe Brazil address on file for Zero Hora. Postal code 90160093.
How to address the envelope
Use the address letter for letter
The envelope reads Avenida Ipiranga 1075, 90160093 Porto Alegre, Brazil. Match the spacing and the box or street line exactly as printed.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Porto Alegre is traceable from the article number until it is signed for.
Keep the records
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
The request itself is short: Zero Hora is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Zero Hora Avenida Ipiranga 1075 90160093 Porto Alegre Brazil
To whom it may concern,
I am cancelling my account with Zero Hora, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Zero Hora for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.