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Where to send your ZhongAn Online cancellation letter

Read the addresses on this page next to the full guide to cancelling ZhongAn Online.

The addresses we hold

Everything we hold on where ZhongAn Online takes its post: the 200002 Shanghai delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

ZhongAn Online上海市黄浦区圆明园路169号协进大楼4-5楼200002 ShanghaiChina

The China address on file for ZhongAn Online. Postal code 200002.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to 上海市黄浦区圆明园路169号协进大楼4-5楼, 200002 Shanghai, China. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Shanghai is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to ZhongAn Online

What the letter to ZhongAn Online says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

ZhongAn Online 上海市黄浦区圆明园路169号协进大楼4-5楼 200002 Shanghai China

To whom it may concern,

I am cancelling my account with ZhongAn Online, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel ZhongAn Online for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel ZhongAn Online