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Where to send your Ziggo cancellation letter

Read the addresses on this page next to the full guide to cancelling Ziggo.

The addresses we hold

Everything we hold on where Ziggo takes its post: the LE3 0HE Leicester delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Ziggo55 Upperton RoadLE3 0HE LeicesterUnited Kingdom

The United Kingdom address on file for Ziggo. Postal code LE3 0HE.

Second address on file

ZiggoPostbus 43048t.a.v. Klantenservice3540 AA UtrechtNetherlands

The database lists this as a second address for Ziggo. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries 55 Upperton Road, LE3 0HE Leicester, United Kingdom and nothing else in the address block. Check the LE3 0HE digit by digit before it goes in the post.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Ziggo

The request itself is short: Ziggo is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ziggo 55 Upperton Road LE3 0HE Leicester United Kingdom

To whom it may concern,

I am cancelling my account with Ziggo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Ziggo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ziggo