Where to send your Zooplus cancellation letter
Read the addresses on this page next to the full guide to cancelling Zooplus.
The addresses we hold
Everything we hold on where Zooplus takes its post: the 80331 Munich delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
ZooplusSonnenstraße 1580331 MunichGermanyThe Germany address on file for Zooplus. Postal code 80331.
How to address the envelope
Use the address letter for letter
One address block, copied whole: Sonnenstraße 15, 80331 Munich, Germany. If any line differs from the card above, start the envelope again.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Zooplus has moved.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
What the letter to Zooplus says: one clear cancellation request, no reasons given, the email on the account, the name of the pet on the plan and the order or policy number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Zooplus Sonnenstraße 15 80331 Munich Germany
To whom it may concern,
I am cancelling my account with Zooplus, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Zooplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.