Cancel your Zooplus subscription by mail
Zooplus takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Zooplus receives written requests in Munich, Germany.
Let Postbye cancel Zooplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Zooplus.
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- 3 Zooplus cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Zooplus by mail
Gather your account details
Start with the email on the account, the name of the pet on the plan and the order or policy number, so the request to Zooplus names the right account the first time.
Set out the request
Postbye drafts the request in German, the language of Germany, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Zooplus to close the subscription, stop billing and confirm in writing.
Send it by certified mail
Send the letter to the Munich mailing address shown below by certified mail. Keep the tracking number safe.
Keep the proof of delivery
It shows the date Zooplus received your letter. Check your next statement: no Zooplus charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Zooplus cancellation letter goes
Zooplus lists Sonnenstraße 15, 80331 Munich, Germany as its mailing address.
Munich is in Bavaria, Germany; the postal code to quote is 80331.
Your name, address and email appear in a short block labelled Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, under the greeting “Sehr geehrte Damen und Herren,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Zooplus, with the envelope wording
Before you cancel Zooplus, check these
- Orders lock a few days before shipping. A request that arrives after the cut-off stops the delivery after that one.
- Pausing or skipping a delivery is not cancelling the plan. Ask for the subscription itself to be ended.
- For pet insurance, check the policy end date and any claim still open before cover stops.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Zooplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a pet plan or delivery
Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Zooplus cancellation at a glance
- How Zooplus accepts cancellations
- By mailed letter
- Mailing address on file
- Zooplus Sonnenstraße 15 80331 Munich Germany
- Country
- Germany
- Letter language
- German (template de)
- Category (from the company name)
- Pets
- Added to the database
- July 1, 2026
- Data last checked
