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Where to send your Zwift cancellation letter

Read the addresses on this page next to the full guide to cancelling Zwift.

The addresses we hold

Where a cancellation letter to Zwift should be sent: the verified Long Beach address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Zwift111 West Ocean BoulevardSuite 1800Long Beach, CA 90802

California, ZIP 90802: where mail for Zwift is delivered.

How to address the envelope

  1. Write the address as printed

    Copy 111 West Ocean Boulevard, Suite 1800, Long Beach, CA 90802 letter for letter. A wrong digit in 90802 is enough to send the letter on a detour.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page; the notice period (Active until the end of the current billing cycle) runs from the date on the record.

The letter, written out

Copy the letter below onto one page, fill in your membership number, the home club you joined at and the name on the membership agreement, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Zwift 111 West Ocean Boulevard Suite 1800 Long Beach, CA 90802

To whom it may concern,

I am cancelling my account with Zwift, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Active until the end of the current billing cycle.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Zwift for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zwift