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Cancel your Zwift subscription by mail

Directly with Zwift, the way to cancel is: Online (zwift.com/billing/membership > Manage > Cancel Subscription) or Apple App Store. Notice rule: Active until the end of the current billing cycle.

Let Postbye cancel Zwift for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Zwift.

  • 4.8 from 2,931 reviews
  • 3 Zwift cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Zwift by mail

  1. Note your account details

    Put your membership number, the home club you joined at and the name on the membership agreement in front of you before you write: the request to Zwift is only as good as the details it quotes.

  2. Draft the request

    Ask Zwift to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Zwift”.

  3. Mail it with tracking

    Post it by certified mail to Zwift in Long Beach, United States, using the exact address below, and note the tracking number.

  4. Hold on to the receipt

    The receipt dates your request. Look at your next statement for any Zwift charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Zwift cancellation letter goes

Zwift111 West Ocean BoulevardSuite 1800Long Beach, CA 90802

Written requests to Zwift go to 111 West Ocean Boulevard, Suite 1800, Long Beach, CA 90802.

With ZIP 90802, the address sits in California and the letter never leaves the United States postal system.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Zwift, with the envelope wording

Before you cancel Zwift, check these

Notice period: Active until the end of the current billing cycle. Work out your cancellation deadline.

  • Apple-billed memberships show no cancel option on zwift.com
  • Pause 7-90 days (some monthly plans; annual cannot pause)
  • 30-day refund only for first-time subscribers

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Zwift for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zwift

Cancelling a gym or fitness membership

Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Zwift lets you cancel directly (online (zwift.com/billing/membership > Manage > Cancel Subscription) or Apple App Store). A letter is the fallback that leaves a dated record when the direct route fails.

Zwift cancellation at a glance

How Zwift accepts cancellations
Online (zwift.com/billing/membership > Manage > Cancel Subscription) or Apple App Store
Mailing address on file
Zwift 111 West Ocean Boulevard Suite 1800 Long Beach, CA 90802
Country
United States
Letter language
English (template en)
Category
Gyms & fitness
Verified on

Zwift cancellation questions

Where do I send my Zwift cancellation letter?

Address the letter to Zwift, 111 West Ocean Boulevard, Suite 1800, Long Beach, CA 90802.

How long does a cancellation letter to Zwift take?

Zwift's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Zwift require notice before I cancel?

The rule we recorded for Zwift: Active until the end of the current billing cycle. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Zwift?

Have your membership number, the home club you joined at and the name on the membership agreement to hand. The details in the letter need to match what Zwift has on file.

Will Zwift confirm my cancellation?

The letter asks Zwift to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Zwift received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Zwift membership instead?

Pause 7-90 days (some monthly plans; annual cannot pause).

Does Zwift give refunds?

30-day refund only for first-time subscribers.