Where to send your Ancestry cancellation letter
Read the addresses on this page next to the full guide to cancelling Ancestry.
The addresses we hold
Everything we hold on where Ancestry takes its post: the 84043 Lehi delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Ancestry1300 West Traverse ParkwayLehi, UT 84043Ancestry takes its post at this Utah address (ZIP 84043).
How to address the envelope
Use the address letter for letter
The envelope reads 1300 West Traverse Parkway, Lehi, UT 84043. Match the spacing and the box or street line exactly as printed.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it certified
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Lehi is traceable from the article number until it is signed for.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Monthly: cancel at least 2 business days before renewal, the set is what the dates are read from.
The cancellation letter
The request itself is short: Ancestry is asked to end the account, stop the charges and confirm in writing, with the email on the account, the name of the plan and the date of your last renewal where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ancestry 1300 West Traverse Parkway Lehi, UT 84043
To whom it may concern,
I am cancelling my account with Ancestry, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Monthly: cancel at least 2 business days before renewal.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ancestry for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.