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Where to send your Animal Jam cancellation letter

Read the addresses on this page next to the full guide to cancelling Animal Jam.

The addresses we hold

Every address our database holds for Animal Jam, with the New York one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Animal Jam112 Madison Avenue3rd FloorNew York, NY 10016

The head-office address for Animal Jam, in New York. ZIP code 10016.

Second address on file

Animal JamSouth 500 West 650Salt Lake City 84101

The database lists this as a second address for Animal Jam. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads 112 Madison Avenue, 3rd Floor, New York, NY 10016. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

The letter below asks Animal Jam to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Animal Jam 112 Madison Avenue 3rd Floor New York, NY 10016

To whom it may concern,

I am cancelling my account with Animal Jam, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Animal Jam for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Animal Jam