Where to send your Bt Internet cancellation letter
Read the addresses on this page next to the full guide to cancelling Bt Internet.
The addresses we hold
This page shows every mailing address we hold for Bt Internet, starting with the one a cancellation letter should go to in London, E1 8EE, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Bt Internet1 Braham StreetE1 8EE LondonUnited KingdomThe United Kingdom address on file for Bt Internet. Postal code E1 8EE.
How to address the envelope
Use the address letter for letter
The front of the envelope carries 1 Braham Street, E1 8EE London, United Kingdom and nothing else in the address block. Check the E1 8EE digit by digit before it goes in the post.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Bt Internet
Copy the letter below onto one page, fill in the account number, the phone number or service address being cancelled and the name on the account, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Bt Internet 1 Braham Street E1 8EE London United Kingdom
To whom it may concern,
I am cancelling my account with Bt Internet, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Bt Internet for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.