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Cancel your Cloudedge subscription by mail

For Cloudedge the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Cloudedge receives written requests in Hangzhou, China.

Let Postbye cancel Cloudedge for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Cloudedge.

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  • 2 Cloudedge cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Cloudedge by mail

  1. Start with your account details

    Cloudedge will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Draft the request

    The request is prepared in Chinese (template zh), under the subject line “主题:取消请求 – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Post it with proof of delivery

    Post it by certified mail to Cloudedge in Hangzhou, China, using the exact address below, and note the tracking number.

  4. File the delivery record

    The receipt dates your request. Look at your next statement for any Cloudedge charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Cloudedge cancellation letter goes

Cloudedge825-826 Ruquan RoadBldg 4, HuiDing ZhiChuang Center310052 HangzhouChina

Cloudedge lists 825-826 Ruquan Road, Bldg 4, HuiDing ZhiChuang Center, 310052 Hangzhou, China as its mailing address.

The postcode 310052 belongs to Hangzhou, China, so this is where the envelope is delivered.

The letter is addressed “相关负责人:” and its details block uses the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.

Prefer to write it yourself? Use our letter template

Every address we hold for Cloudedge, with the envelope wording

Before you cancel Cloudedge, check these

  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Cloudedge for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Cloudedge

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Cloudedge cancellation at a glance

How Cloudedge accepts cancellations
By mailed letter
Mailing address on file
Cloudedge 825-826 Ruquan Road Bldg 4, HuiDing ZhiChuang Center 310052 Hangzhou China
Country
China
Letter language
Chinese (template zh)
Added to the database
October 14, 2026
Data last checked

Cloudedge cancellation questions

Where do I send my Cloudedge cancellation letter?

Address the letter to Cloudedge, 825-826 Ruquan Road, Bldg 4, HuiDing ZhiChuang Center, 310052 Hangzhou, China.

Which language is my Cloudedge letter written in?

Chinese. Cloudedge's address is in China, so the letter is prepared from the Chinese template under the subject line “主题:取消请求 – [your name]”.

What do I need to cancel Cloudedge?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Cloudedge has on file.

Will Cloudedge confirm my cancellation?

The letter asks Cloudedge to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Cloudedge received the request. If a charge posts after that date, quote the receipt with your copy of the letter.