Cancel your Direxi subscription by mail
Cancelling Direxi means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Our database has Direxi's mailing address in Villeneuve-d'Ascq, France.
Let Postbye cancel Direxi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Direxi.
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- Delivery proof sent to you
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How to cancel Direxi by mail
Get your account details together
Start with the name and email on the account and, if you have one, an account or customer number, so the request to Direxi names the right account the first time.
Draft the request
Direxi is based in France, so the letter goes out in French, built from our French template. Subject line: “Objet : Demande d'annulation – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Send the letter by certified mail
Use certified mail for the 59510 Villeneuve-d'Ascq address in the next section, so the post office records the delivery. Write down the tracking number.
Hold on to the receipt
File the receipt with the letter. A Direxi charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Direxi cancellation letter goes
Direxi takes its post at Rue Jean Jaurès 243-245, 59510 Villeneuve-d'Ascq, France, which is where a cancellation letter belongs.
The postcode 59510 belongs to Hauts-de-France, France, so this is where the envelope is delivered.
Your details go in a block headed by Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, and the opening line is “À qui de droit,”.
Prefer to write it yourself? Use our letter template
Before you cancel Direxi, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Direxi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Direxi cancellation at a glance
- How Direxi accepts cancellations
- By mailed letter
- Mailing address on file
- Direxi Rue Jean Jaurès 243-245 59510 Villeneuve-d'Ascq France
- Country
- France
- Letter language
- French (template fr)
- Added to the database
- June 4, 2026
- Data last checked