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Cancel your Direxi subscription by mail

Cancelling Direxi means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Our database has Direxi's mailing address in Villeneuve-d'Ascq, France.

Let Postbye cancel Direxi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Direxi.

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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Direxi by mail

  1. Get your account details together

    Start with the name and email on the account and, if you have one, an account or customer number, so the request to Direxi names the right account the first time.

  2. Draft the request

    Direxi is based in France, so the letter goes out in French, built from our French template. Subject line: “Objet : Demande d'annulation – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.

  3. Send the letter by certified mail

    Use certified mail for the 59510 Villeneuve-d'Ascq address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Hold on to the receipt

    File the receipt with the letter. A Direxi charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Direxi cancellation letter goes

DirexiRue Jean Jaurès 243-24559510 Villeneuve-d'AscqFrance

Direxi takes its post at Rue Jean Jaurès 243-245, 59510 Villeneuve-d'Ascq, France, which is where a cancellation letter belongs.

The postcode 59510 belongs to Hauts-de-France, France, so this is where the envelope is delivered.

Your details go in a block headed by Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, and the opening line is “À qui de droit,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Direxi, with the envelope wording

Before you cancel Direxi, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Direxi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Direxi

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Direxi cancellation at a glance

How Direxi accepts cancellations
By mailed letter
Mailing address on file
Direxi Rue Jean Jaurès 243-245 59510 Villeneuve-d'Ascq France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Direxi cancellation questions

Where do I send my Direxi cancellation letter?

Address the letter to Direxi, Rue Jean Jaurès 243-245, 59510 Villeneuve-d'Ascq, France.

Which language is my Direxi letter written in?

French. Direxi's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Direxi?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Direxi has on file.

Will Direxi confirm my cancellation?

The letter asks Direxi to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Direxi received the request. If a charge posts after that date, quote the receipt with your copy of the letter.