Skip to content

Where to send your Douyin cancellation letter

Read the addresses on this page next to the full guide to cancelling Douyin.

The addresses we hold

The addresses below are what our database holds for Douyin, first the one a cancellation letter belongs to in Beijing, then the others, so you can tell them apart.

Where the letter goesMailing address

Douyin北京市海淀区北三环西路甲18号院4号楼2层2022100098 BeijingChina

The China address on file for Douyin. Postal code 100098.

How to address the envelope

  1. Copy the address exactly

    Copy 北京市海淀区北三环西路甲18号院4号楼2层2022, 100098 Beijing, China letter for letter. A wrong digit in 100098 is enough to send the letter on a detour.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

A plain, dated letter to Douyin asking for the cancellation, the end of every charge and written confirmation. Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Douyin 北京市海淀区北三环西路甲18号院4号楼2层2022 100098 Beijing China

To whom it may concern,

I am cancelling my account with Douyin, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Douyin for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Douyin