Cancel your Dual Universe subscription by mail
Dual Universe takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Dual Universe receives written requests in Paris, France.
Let Postbye cancel Dual Universe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Dual Universe.
- 4.8 from 2,931 reviews
- 3 Dual Universe cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Dual Universe by mail
Find your account details
Start with the account email or gamer tag, the platform you pay through and the subscription name, so the request to Dual Universe names the right account the first time.
Write your request
Postbye writes the letter in French from our French template, because Dual Universe's address is in France. It opens with the subject line “Objet : Demande d'annulation – [your name]” and asks Dual Universe to end the subscription, stop all further charges and confirm in writing.
Mail it with tracking
Post it by certified mail to Dual Universe in Paris, France, using the exact address below, and note the tracking number.
Keep the delivery receipt
File the receipt with the letter. A Dual Universe charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Dual Universe cancellation letter goes
Dual Universe lists Boulevard de Sébastopol 30/32, 75004 Paris, France as its mailing address.
The postcode 75004 belongs to Île-de-France, France, so this is where the envelope is delivered.
Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Dual Universe, with the envelope wording
Before you cancel Dual Universe, check these
- Look at the statement after the cancellation date for any further charge.
- Check which platform bills you: the game, a console maker or an app store.
- Stacked or prepaid time can keep running after you cancel. Check the end date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Dual Universe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a gaming subscription
Gaming subscriptions are frequently billed by a console or PC platform and can stack with other plans, so the request has to reach whoever shows up on the statement.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Dual Universe cancellation at a glance
- How Dual Universe accepts cancellations
- By mailed letter
- Mailing address on file
- Dual Universe Boulevard de Sébastopol 30/32 75004 Paris France
- Country
- France
- Letter language
- French (template fr)
- Category (from the company name)
- Gaming
- Added to the database
- May 19, 2026
- Data last checked
