Where to send your Dual Universe cancellation letter
Read the addresses on this page next to the full guide to cancelling Dual Universe.
The addresses we hold
If you are writing to Dual Universe, this is the page with the address on it: Paris, 75004, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
Dual UniverseBoulevard de Sébastopol 30/3275004 ParisFranceThe France address on file for Dual Universe. Postal code 75004.
How to address the envelope
Copy it exactly onto the envelope
The envelope reads Boulevard de Sébastopol 30/32, 75004 Paris, France. Match the spacing and the box or street line exactly as printed.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Dual Universe has moved.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter, written out
The letter below asks Dual Universe to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Dual Universe Boulevard de Sébastopol 30/32 75004 Paris France
To whom it may concern,
I am cancelling my account with Dual Universe, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Dual Universe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.