Skip to content

Where to send your Fortnite Xbox cancellation letter

Read the addresses on this page next to the full guide to cancelling Fortnite Xbox.

The addresses we hold

One place for Fortnite Xbox's mailing addresses: the Lisboa delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Fortnite XboxRua do Fogo de Santelmo, Lote 2.07.021990-110 LisboaPortugal

The Portugal address on file for Fortnite Xbox. Postal code 1990-110.

Second address on file

Fortnite XboxBehrenstr. 1810117 BerlinGermany

The database lists this as a second address for Fortnite Xbox. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads Rua do Fogo de Santelmo, Lote 2.07.02, 1990-110 Lisboa, Portugal. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

What the letter to Fortnite Xbox says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Fortnite Xbox Rua do Fogo de Santelmo, Lote 2.07.02 1990-110 Lisboa Portugal

To whom it may concern,

I am cancelling my account with Fortnite Xbox, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Fortnite Xbox for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Fortnite Xbox