Cancel your Google Play subscription by mail
Directly with Google Play, the way to cancel is: Online: subscriptions in Google Play (play.google.com or the Play Store app) > choose subscription > Manage > Cancel subscription > reason > Continue (signed in to the Google Account that holds it). Notice rule: Access continues for the period already paid, then no renewal charge.
Let Postbye cancel Google Play for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Google Play.
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- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Google Play by mail
Collect the details you need
Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Google Play has on file.
Write your request
Postbye turns the request into a finished English letter headed “Subject: Cancellation Request – [your name]”: close the Google Play account, stop every charge and reply in writing.
Send it by certified mail
Use certified mail for the D02 R296 Dublin 2 address in the next section, so the post office records the delivery. Write down the tracking number.
Keep proof the letter arrived
File the receipt with the letter. A Google Play charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Google Play cancellation letter goes
Written requests to Google Play go to 70 Sir John Rogerson's Quay, D02 R296 Dublin 2, Ireland.
The postcode D02 R296 belongs to Dublin 2, Ireland, so this is where the envelope is delivered.
The database also lists 1600 Amphitheatre Parkway, Mountain View, CA 94043 for Google Play. Use the first address above unless your agreement names this one.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Every address we hold for Google Play, with the envelope wording
Before you cancel Google Play, check these
Notice period: Access continues for the period already paid, then no renewal charge. Work out your cancellation deadline.
- Uninstalling the app does not cancel the subscription
- If you can't find the subscription, it may be on a different Google Account
- If your payment method is declined or has insufficient funds, your subscription may be cancelled
- Some subscriptions cannot be resubscribed to and must be set up again
- Prepaid plans expire at the end of the billing period and need no cancelling
- Some apps allow a pause of one week to three months, starting at the end of the current billing period
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Google Play for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Google Play lets you cancel directly (online: subscriptions in Google Play (play.google.com or the Play Store app) > choose subscription > Manage > Cancel subscription > reason > Continue (signed in to the Google Account that holds it)). A letter is the fallback that leaves a dated record when the direct route fails.
Google Play cancellation at a glance
- How Google Play accepts cancellations
- Online: subscriptions in Google Play (play.google.com or the Play Store app) > choose subscription > Manage > Cancel subscription > reason > Continue (signed in to the Google Account that holds it)
- Mailing address on file
- Google Play 70 Sir John Rogerson's Quay D02 R296 Dublin 2 Ireland
- Second address on file
- Google Play 1600 Amphitheatre Parkway Mountain View, CA 94043
- Country
- Ireland
- Letter language
- English (template en-generic)
- Category
- Software & apps
- Checked against
- Verified on
