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Cancel your JustAnswer subscription by mail

Directly with JustAnswer, the way to cancel is: Online (My Account > Membership panel > Cancel membership) or app (Account > Manage Membership > Cancel Membership). Post for JustAnswer is handled in Covina, United States, which is where your letter is headed.

Let Postbye cancel JustAnswer for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with JustAnswer.

  • 4.8 from 2,931 reviews
  • 2 JustAnswer cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel JustAnswer by mail

  1. Start with your account details

    Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what JustAnswer has on file.

  2. Put the request in writing

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – JustAnswer”: close the JustAnswer account, stop every charge and reply in writing.

  3. Post it with proof of delivery

    Send it certified to Covina, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Send the email copy

    Email support@justanswer.com with the same request and keep the sent message. The email is fast; the letter is the dated proof.

  5. Hold on to the receipt

    It shows the date JustAnswer received your letter. Check your next statement: no JustAnswer charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your JustAnswer cancellation letter goes

JustAnswer440 N Barranca AveSte 7508Covina, CA 91723

JustAnswer can be reached by post at 440 N Barranca Ave, Ste 7508, Covina, CA 91723.

Covina is in California (ZIP 91723), a domestic address for certified mail within the United States.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for JustAnswer, with the envelope wording

Before you cancel JustAnswer, check these

  • The membership fee is charged automatically every month
  • A small join fee is charged when you post your first question

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel JustAnswer for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel JustAnswer

Cancelling a membership

Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.

Because the company takes post and email, sending both removes any argument about which one it received first.

JustAnswer lets you cancel directly (online (My Account > Membership panel > Cancel membership) or app (Account > Manage Membership > Cancel Membership)). A letter is the fallback that leaves a dated record when the direct route fails.

JustAnswer cancellation at a glance

How JustAnswer accepts cancellations
Online (My Account > Membership panel > Cancel membership) or app (Account > Manage Membership > Cancel Membership)
Mailing address on file
JustAnswer 440 N Barranca Ave Ste 7508 Covina, CA 91723
Country
United States
Letter language
English (template en)
Cancellation email
support@justanswer.com
Category
Memberships & clubs
Verified on

JustAnswer cancellation questions

Where do I send my JustAnswer cancellation letter?

Address the letter to JustAnswer, 440 N Barranca Ave, Ste 7508, Covina, CA 91723.

How long does a cancellation letter to JustAnswer take?

JustAnswer's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Can I cancel JustAnswer by email?

Yes. JustAnswer takes cancellation requests by email at support@justanswer.com. Keep the sent message and mail the letter as well, because only the letter comes with a delivery receipt.

What should I check before I cancel JustAnswer?

For a membership: ask for written confirmation of the end date and keep the proof of delivery.

What do I need to cancel JustAnswer?

Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what JustAnswer has on file.

Will JustAnswer confirm my cancellation?

The letter asks JustAnswer to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date JustAnswer received the request. If a charge posts after that date, quote the receipt with your copy of the letter.