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Cancel your Moka subscription by mail

For Moka the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Moka receives written requests in Montréal, Canada.

Let Postbye cancel Moka for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Moka.

  • 4.8 from 2,931 reviews
  • 2 Moka cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Moka by mail

  1. Collect the details you need

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Moka has on file.

  2. Set out the request

    Ask Moka to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Mail the letter with a receipt

    Send the letter to the Montréal mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep the delivery receipt

    Once the letter is delivered, the date on the receipt is the date Moka was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Moka cancellation letter goes

MokaBoulevard René-Lévesque Ouest 1100#900H3B 4N4 MontréalCanada

The mailing address we hold for Moka is Boulevard René-Lévesque Ouest 1100, #900, H3B 4N4 Montréal, Canada.

Copy the postal code H3B 4N4 exactly: it is what routes the letter to Québec, Canada.

Your name, address and email appear in a short block labelled Account holder, Billing address on file and Email on file, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Moka, with the envelope wording

Before you cancel Moka, check these

  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Moka for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Moka

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Moka cancellation at a glance

How Moka accepts cancellations
By mailed letter
Mailing address on file
Moka Boulevard René-Lévesque Ouest 1100 #900 H3B 4N4 Montréal Canada
Country
Canada
Letter language
English (template en-generic)
Added to the database
May 19, 2026
Data last checked

Moka cancellation questions

Where do I send my Moka cancellation letter?

Address the letter to Moka, Boulevard René-Lévesque Ouest 1100, #900, H3B 4N4 Montréal, Canada.

What do I need to cancel Moka?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Moka has on file.

Will Moka confirm my cancellation?

The letter asks Moka to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Moka received the request. If a charge posts after that date, quote the receipt with your copy of the letter.