Where to send your Moka cancellation letter
Read the addresses on this page next to the full guide to cancelling Moka.
The addresses we hold
The addresses below are what our database holds for Moka, first the one a cancellation letter belongs to in Montréal, then the others, so you can tell them apart.
Where the letter goesMailing address
MokaBoulevard René-Lévesque Ouest 1100#900H3B 4N4 MontréalCanadaThe Canada address on file for Moka. Postal code H3B 4N4.
How to address the envelope
Use the address letter for letter
One address block, copied whole: Boulevard René-Lévesque Ouest 1100, #900, H3B 4N4 Montréal, Canada. If any line differs from the card above, start the envelope again.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter to send
What the letter to Moka says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Moka Boulevard René-Lévesque Ouest 1100 #900 H3B 4N4 Montréal Canada
To whom it may concern,
I am cancelling my account with Moka, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Moka for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.