Where to send your NetEase Games cancellation letter
Read the addresses on this page next to the full guide to cancelling NetEase Games.
The addresses we hold
If you are writing to NetEase Games, this is the page with the address on it: Hangzhou, 310052, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
NetEase Games浙江省杭州市滨江区长河街道网商路599号4幢702室310052 HangzhouChinaThe China address on file for NetEase Games. Postal code 310052.
How to address the envelope
Copy the address exactly
The front of the envelope carries 浙江省杭州市滨江区长河街道网商路599号4幢702室, 310052 Hangzhou, China and nothing else in the address block. Check the 310052 digit by digit before it goes in the post.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if NetEase Games has moved.
Send it certified
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to NetEase Games
The letter below asks NetEase Games to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
NetEase Games 浙江省杭州市滨江区长河街道网商路599号4幢702室 310052 Hangzhou China
To whom it may concern,
I am cancelling my account with NetEase Games, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel NetEase Games for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.