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Where to send your Ontopup cancellation letter

Read the addresses on this page next to the full guide to cancelling Ontopup.

The addresses we hold

The addresses below are what our database holds for Ontopup, first the one a cancellation letter belongs to in Windsor, then the others, so you can tell them apart.

Where the letter goesMailing address

Ontopup156 Arthur RoadSL4 1RY WindsorUnited Kingdom

The United Kingdom address on file for Ontopup. Postal code SL4 1RY.

How to address the envelope

  1. Use the address letter for letter

    Copy 156 Arthur Road, SL4 1RY Windsor, United Kingdom letter for letter. A wrong digit in SL4 1RY is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

What the letter to Ontopup says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ontopup 156 Arthur Road SL4 1RY Windsor United Kingdom

To whom it may concern,

I am cancelling my account with Ontopup, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Ontopup for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ontopup