Where to send your Phoenix New Media cancellation letter
Read the addresses on this page next to the full guide to cancelling Phoenix New Media.
The addresses we hold
The addresses below are what our database holds for Phoenix New Media, first the one a cancellation letter belongs to in Beijing, then the others, so you can tell them apart.
Where the letter goesMailing address
Phoenix New Media北京市朝阳区望京东园四区13号楼-4至33层101内23层201室100102 BeijingChinaThe China address on file for Phoenix New Media. Postal code 100102.
How to address the envelope
Use the address letter for letter
The front of the envelope carries 北京市朝阳区望京东园四区13号楼-4至33层101内23层201室, 100102 Beijing, China and nothing else in the address block. Check the 100102 digit by digit before it goes in the post.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Phoenix New Media has moved.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to Phoenix New Media
The letter below asks Phoenix New Media to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Phoenix New Media 北京市朝阳区望京东园四区13号楼-4至33层101内23层201室 100102 Beijing China
To whom it may concern,
I am cancelling my account with Phoenix New Media, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Phoenix New Media for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.