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Cancel your Polarstern subscription by mail

For Polarstern the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Polarstern receives written requests in München, Germany.

Let Postbye cancel Polarstern for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Polarstern.

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  • 2 Polarstern cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Polarstern by mail

  1. Find your account details

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Polarstern has on file.

  2. Prepare the letter

    Because Polarstern is dealt with in German, the letter is written in German (template de). Subject: “Betreff: Kündigungsanfrage – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Mail the letter with a receipt

    Post it by certified mail to Polarstern in München, Germany, using the exact address below, and note the tracking number.

  4. Save the tracking record

    File the receipt with the letter. A Polarstern charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Polarstern cancellation letter goes

PolarsternLindwurmstraße 8880337 MünchenGermany

The mailing address we hold for Polarstern is Lindwurmstraße 88, 80337 München, Germany.

Copy the postal code 80337 exactly: it is what routes the letter to Bayern, Germany.

Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Polarstern, with the envelope wording

Before you cancel Polarstern, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Polarstern for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Polarstern

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Polarstern cancellation at a glance

How Polarstern accepts cancellations
By mailed letter
Mailing address on file
Polarstern Lindwurmstraße 88 80337 München Germany
Country
Germany
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

Polarstern cancellation questions

Where do I send my Polarstern cancellation letter?

Address the letter to Polarstern, Lindwurmstraße 88, 80337 München, Germany.

Which language is my Polarstern letter written in?

German. Polarstern's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Polarstern?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Polarstern has on file.

Will Polarstern confirm my cancellation?

The letter asks Polarstern to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Polarstern received the request. If a charge posts after that date, quote the receipt with your copy of the letter.