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Where to send your Polarstern cancellation letter

Read the addresses on this page next to the full guide to cancelling Polarstern.

The addresses we hold

Where a cancellation letter to Polarstern should be sent: the verified München address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

PolarsternLindwurmstraße 8880337 MünchenGermany

The Germany address on file for Polarstern. Postal code 80337.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Lindwurmstraße 88, 80337 München, Germany and nothing else in the address block. Check the 80337 digit by digit before it goes in the post.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Polarstern has moved.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

The letter below asks Polarstern to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Polarstern Lindwurmstraße 88 80337 München Germany

To whom it may concern,

I am cancelling my account with Polarstern, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Polarstern for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Polarstern