Skip to content

Cancel your Presto subscription by mail

Presto accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Letters to Presto go to Toronto, Canada.

Let Postbye cancel Presto for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Presto.

  • 4.8 from 2,931 reviews
  • 3 Presto cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Presto by mail

  1. Note your account details

    Presto will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Put the request in writing

    State plainly that you want the Presto account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).

  3. Mail it with tracking

    Take the letter to the post office and ask for certified delivery to M5J 2N9 Toronto. Keep the tracking number it gives you.

  4. Save the tracking record

    It shows the date Presto received your letter. Check your next statement: no Presto charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Presto cancellation letter goes

PrestoBay Street 20#600M5J 2N9 TorontoCanada

Written requests to Presto go to Bay Street 20, #600, M5J 2N9 Toronto, Canada.

Toronto is in Ontario, Canada; the postal code to quote is M5J 2N9.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Presto, with the envelope wording

Before you cancel Presto, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Presto for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Presto

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Presto cancellation at a glance

How Presto accepts cancellations
By mailed letter
Mailing address on file
Presto Bay Street 20 #600 M5J 2N9 Toronto Canada
Country
Canada
Letter language
English (template en-generic)
Added to the database
May 19, 2026
Data last checked

Presto cancellation questions

Where do I send my Presto cancellation letter?

Address the letter to Presto, Bay Street 20, #600, M5J 2N9 Toronto, Canada.

What do I need to cancel Presto?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Presto has on file.

Will Presto confirm my cancellation?

The letter asks Presto to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Presto received the request. If a charge posts after that date, quote the receipt with your copy of the letter.