Where to send your Presto cancellation letter
Read the addresses on this page next to the full guide to cancelling Presto.
The addresses we hold
Everything we hold on where Presto takes its post: the M5J 2N9 Toronto delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
PrestoBay Street 20#600M5J 2N9 TorontoCanadaThe Canada address on file for Presto. Postal code M5J 2N9.
How to address the envelope
Write the address as printed
Write out Bay Street 20, #600, M5J 2N9 Toronto, Canada as shown above, including the M5J 2N9 postal code, exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter to send
What the letter to Presto says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Presto Bay Street 20 #600 M5J 2N9 Toronto Canada
To whom it may concern,
I am cancelling my account with Presto, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Presto for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.