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Cancel your Shadow subscription by mail

To end a Shadow subscription you write to them: Shadow handles cancellations by post. Post for Shadow is handled in Paris, France, which is where your letter is headed.

Let Postbye cancel Shadow for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Shadow.

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  • 3 Shadow cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Shadow by mail

  1. Start with your account details

    Put the account email or gamer tag, the platform you pay through and the subscription name in front of you before you write: the request to Shadow is only as good as the details it quotes.

  2. Put the request in writing

    The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Post it with proof of delivery

    Use certified mail for the 75002 Paris address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Hold on to the receipt

    Once the letter is delivered, the date on the receipt is the date Shadow was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Shadow cancellation letter goes

ShadowRue Saint Denis 15175002 ParisFrance

Shadow takes its post at Rue Saint Denis 151, 75002 Paris, France, which is where a cancellation letter belongs.

Copy the postal code 75002 exactly: it is what routes the letter to Île-de-France, France.

The letter greets the reader with “À qui de droit,”; your own details sit under the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.

Prefer to write it yourself? Use our letter template

Every address we hold for Shadow, with the envelope wording

Before you cancel Shadow, check these

  • Cancelling a subscription is not the same as closing the account. Say which you want.
  • Look at the statement after the cancellation date for any further charge.
  • Check which platform bills you: the game, a console maker or an app store.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Shadow for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shadow

Cancelling a gaming subscription

Gaming subscriptions are frequently billed by a console or PC platform and can stack with other plans, so the request has to reach whoever shows up on the statement.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Shadow cancellation at a glance

How Shadow accepts cancellations
By mailed letter
Mailing address on file
Shadow Rue Saint Denis 151 75002 Paris France
Country
France
Letter language
French (template fr)
Category (from the company name)
Gaming
Added to the database
June 4, 2026
Data last checked

Shadow cancellation questions

Where do I send my Shadow cancellation letter?

Address the letter to Shadow, Rue Saint Denis 151, 75002 Paris, France.

What should I check before I cancel Shadow?

For a gaming subscription: check which platform bills you: the game, a console maker or an app store.

Which language is my Shadow letter written in?

French. Shadow's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Shadow?

Have the account email or gamer tag, the platform you pay through and the subscription name to hand. The details in the letter need to match what Shadow has on file.

Will Shadow confirm my cancellation?

The letter asks Shadow to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Shadow received the request. If a charge posts after that date, quote the receipt with your copy of the letter.