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Where to send your Shadow cancellation letter

Read the addresses on this page next to the full guide to cancelling Shadow.

The addresses we hold

Where a cancellation letter to Shadow should be sent: the verified Paris address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

ShadowRue Saint Denis 15175002 ParisFrance

The France address on file for Shadow. Postal code 75002.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads Rue Saint Denis 151, 75002 Paris, France. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Shadow has moved.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

The request itself is short: Shadow is asked to end the account, stop the charges and confirm in writing, with the account email or gamer tag, the platform you pay through and the subscription name where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Shadow Rue Saint Denis 151 75002 Paris France

To whom it may concern,

I am cancelling my account with Shadow, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Shadow for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shadow