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Where to send your Sunrise cancellation letter

Read the addresses on this page next to the full guide to cancelling Sunrise.

The addresses we hold

The address a cancellation letter to Sunrise needs, and every other address we hold, starting in Zurich: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

SunriseThurgauerstrasse 101B8050 ZurichSwitzerland

The Switzerland address on file for Sunrise. Postal code 8050.

Second address on file

SunriseThurgauerstrasse 101b8152 OpfikonSwitzerland

The database lists this as a second address for Sunrise. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Thurgauerstrasse 101B, 8050 Zurich, Switzerland as shown above, including the 8050 postal code, exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

A plain, dated letter to Sunrise asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Sunrise Thurgauerstrasse 101B 8050 Zurich Switzerland

To whom it may concern,

I am cancelling my account with Sunrise, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Sunrise for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sunrise