Skip to content

Cancel your Sunrise subscription by mail

Sunrise deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Our database has Sunrise's mailing address in Zurich, Switzerland.

Let Postbye cancel Sunrise for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Sunrise.

  • 4.8 from 2,931 reviews
  • 3 Sunrise cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Sunrise by mail

  1. Find your account details

    Sunrise will look your account up from what the letter says, so check the account number, the phone number or service address being cancelled and the name on the account first.

  2. Write the cancellation request

    Sunrise is based in Switzerland, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.

  3. Mail it with tracking

    Address the envelope to Sunrise, Zurich, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Keep the delivery receipt

    The receipt dates your request. Look at your next statement for any Sunrise charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Sunrise cancellation letter goes

SunriseThurgauerstrasse 101B8050 ZurichSwitzerland

The mailing address we hold for Sunrise is Thurgauerstrasse 101B, 8050 Zurich, Switzerland.

Copy the postal code 8050 exactly: it is what routes the letter to Zurich, Switzerland.

The database also lists Thurgauerstrasse 101b, 8152 Opfikon, Switzerland for Sunrise. Use the first address above unless your agreement names this one.

The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Sunrise, with the envelope wording

Before you cancel Sunrise, check these

  • Ask for a final bill in writing and return any rented equipment by tracked mail.
  • Check for an early-termination fee or a remaining equipment balance before the cancellation date.
  • If you are moving to another provider, keep the line active until the new service works, then cancel.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Sunrise for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sunrise

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Sunrise cancellation at a glance

How Sunrise accepts cancellations
By mailed letter
Mailing address on file
Sunrise Thurgauerstrasse 101B 8050 Zurich Switzerland
Second address on file
Sunrise Thurgauerstrasse 101b 8152 Opfikon Switzerland
Country
Switzerland
Letter language
German (template de)
Category (from the company name)
Phone & internet
Added to the database
June 19, 2026
Data last checked

Sunrise cancellation questions

Where do I send my Sunrise cancellation letter?

Address the letter to Sunrise, Thurgauerstrasse 101B, 8050 Zurich, Switzerland. The database also lists a second address, in Opfikon, Switzerland; the letter goes to the one above.

What should I check before I cancel Sunrise?

For a phone or internet plan: if you are moving to another provider, keep the line active until the new service works, then cancel.

Which language is my Sunrise letter written in?

German. Sunrise's address is in Switzerland, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Sunrise?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Sunrise has on file.

Will Sunrise confirm my cancellation?

The letter asks Sunrise to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Sunrise received the request. If a charge posts after that date, quote the receipt with your copy of the letter.