Cancel your Telus subscription by mail
Telus deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Telus receives written requests in Toronto, Canada.
Let Postbye cancel Telus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Telus.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Telus by mail
Collect the details you need
Start with the account number, the phone number or service address being cancelled and the name on the account, so the request to Telus names the right account the first time.
Put the request in writing
The letter asks Telus to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Cancellation Request – [your name]”. Postbye fills it in from our English template.
Post it with proof of delivery
Send the letter to the Toronto mailing address shown below by certified mail. Keep the tracking number safe.
Hold on to the receipt
It shows the date Telus received your letter. Check your next statement: no Telus charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Telus cancellation letter goes
The mailing address we hold for Telus is York Street 25, 30th Floor, M5J 2V5 Toronto, Canada.
The postcode M5J 2V5 belongs to Ontario, Canada, so this is where the envelope is delivered.
The database also lists West Georgia Street 510, V6B 0M3 Vancouver, Canada for Telus. Use the first address above unless your agreement names this one.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Before you cancel Telus, check these
- If you are moving to another provider, keep the line active until the new service works, then cancel.
- Name the exact line or service address. Accounts with several lines can leave one of them running.
- Ask for a final bill in writing and return any rented equipment by tracked mail.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Telus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Telus cancellation at a glance
- How Telus accepts cancellations
- By mailed letter
- Mailing address on file
- Telus York Street 25 30th Floor M5J 2V5 Toronto Canada
- Second address on file
- Telus West Georgia Street 510 V6B 0M3 Vancouver Canada
- Country
- Canada
- Letter language
- English (template en-generic)
- Category (from the company name)
- Phone & internet
- Added to the database
- May 19, 2026
- Data last checked
