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Cancel your Surfshark subscription by mail

Directly with Surfshark, the way to cancel is: Online. Notice rule: Cancel auto-renewal any time; subscription stays active to the end of the billing period.

Let Postbye cancel Surfshark for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Surfshark.

  • 4.8 from 2,931 reviews
  • 2 Surfshark cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Surfshark by mail

  1. Note your account details

    Put the email address you signed up with, the plan name and the date of your last payment in front of you before you write: the request to Surfshark is only as good as the details it quotes.

  2. Put the request in writing

    Ask Surfshark to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template.

  3. Find the postal address

    Check the contact or terms pages on support.surfshark.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Save the tracking record

    It shows the date Surfshark received your letter. Check your next statement: no Surfshark charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Surfshark cancellation letter goes

We do not hold a mailing address for Surfshark. The contact pages on support.surfshark.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel Surfshark, check these

Notice period: Cancel auto-renewal any time; subscription stays active to the end of the billing period. Work out your cancellation deadline.

  • If the Cancel auto-renewal option is not visible, the subscription is billed through a third party and must be cancelled there
  • Some management options are missing for third-party or non-recurring payment methods

If you pay through someone else

  • Cancel in Apple App Store
  • Cancel in Google Play
  • Amazon and other third-party billers cancel with that biller

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Surfshark for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Surfshark

Cancelling a VPN or privacy subscription

VPN and privacy tools tend to renew yearly and the renewal date is easy to forget, so the request should reach the provider before the next renewal and ask for written confirmation.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Surfshark lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Surfshark cancellation at a glance

How Surfshark accepts cancellations
Online
Category
VPN & privacy
Verified on

Surfshark cancellation questions

Where do I send my Surfshark cancellation letter?

We do not hold a mailing address for Surfshark. Check the contact or terms pages on support.surfshark.com, or the address on your latest invoice, then mail the letter there.

Does Surfshark require notice before I cancel?

The rule we recorded for Surfshark: Cancel auto-renewal any time; subscription stays active to the end of the billing period. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Surfshark?

Have the email address you signed up with, the plan name and the date of your last payment to hand. The details in the letter need to match what Surfshark has on file.

Will Surfshark confirm my cancellation?

The letter asks Surfshark to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Surfshark received the request. If a charge posts after that date, quote the receipt with your copy of the letter.