Where to send your Tencent Video cancellation letter
Read the addresses on this page next to the full guide to cancelling Tencent Video.
The addresses we hold
Everything we hold on where Tencent Video takes its post: the 518057 Shenzhen delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Tencent Video深圳市南山区科技中一路腾讯大厦518057 ShenzhenChinaThe China address on file for Tencent Video. Postal code 518057.
How to address the envelope
Copy it exactly onto the envelope
The envelope reads 深圳市南山区科技中一路腾讯大厦, 518057 Shenzhen, China. Match the spacing and the box or street line exactly as printed.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Tencent Video has moved.
Send it certified
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter, written out
Copy the letter below onto one page, fill in the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Tencent Video 深圳市南山区科技中一路腾讯大厦 518057 Shenzhen China
To whom it may concern,
I am cancelling my account with Tencent Video, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Tencent Video for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.