Cancel your Totalpass subscription by mail
Totalpass deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Totalpass receives written requests in Sao Paulo, Brazil.
Let Postbye cancel Totalpass for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Totalpass.
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- 3 Totalpass cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Totalpass by mail
Get your account details together
Put your membership number, the home club you joined at and the name on the membership agreement in front of you before you write: the request to Totalpass is only as good as the details it quotes.
Draft the request
Totalpass is based in Brazil, so the letter goes out in Brazilian Portuguese, built from our Brazilian Portuguese template. Subject line: “Assunto: Solicitação de cancelamento – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Send the letter by certified mail
Send it certified to Sao Paulo, Brazil, copying the address from the next section letter for letter, and keep the receipt slip.
File the delivery record
It shows the date Totalpass received your letter. Check your next statement: no Totalpass charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Totalpass cancellation letter goes
For a letter to Totalpass, use Avenida Paulista 1294, 01310100 Sao Paulo, Brazil.
Postal code 01310100 places the address in SP, Brazil.
Your details go in a block headed by Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado, and the opening line is “A quem possa interessar,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Totalpass, with the envelope wording
Before you cancel Totalpass, check these
- Annual fees and monthly dues are sometimes billed separately. Ask for both to be ended.
- A home club can have its own rules. Name the club in the letter so the request is not bounced between locations.
- Freezing or pausing a membership is not cancelling it. Say clearly that you want the membership ended.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Totalpass for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a gym or fitness membership
Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Totalpass cancellation at a glance
- How Totalpass accepts cancellations
- By mailed letter
- Mailing address on file
- Totalpass Avenida Paulista 1294 01310100 Sao Paulo Brazil
- Country
- Brazil
- Letter language
- Brazilian Portuguese (template pt-br)
- Category (from the company name)
- Gyms & fitness
- Added to the database
- September 21, 2026
- Data last checked
