Where to send your Totalplay cancellation letter
Read the addresses on this page next to the full guide to cancelling Totalplay.
The addresses we hold
Where a cancellation letter to Totalplay should be sent: the verified Ciudad de México address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
TotalplayPeriférico Sur4119, Torre A, Piso 714140 Ciudad de MéxicoMexicoThe Mexico address on file for Totalplay. Postal code 14140.
How to address the envelope
Copy the address exactly
Address the envelope to Periférico Sur, 4119, Torre A, Piso 7, 14140 Ciudad de México, Mexico. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Totalplay has moved.
Ask for certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to Totalplay
A plain, dated letter to Totalplay asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Totalplay Periférico Sur 4119, Torre A, Piso 7 14140 Ciudad de México Mexico
To whom it may concern,
I am cancelling my account with Totalplay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Totalplay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.