Cancel your Totalplay subscription by mail
Totalplay takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Totalplay go to Ciudad de México, Mexico.
Let Postbye cancel Totalplay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Totalplay.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Totalplay by mail
Get your account details together
Put the account number, the phone number or service address being cancelled and the name on the account in front of you before you write: the request to Totalplay is only as good as the details it quotes.
Set out the request
The request is prepared in Latin American Spanish (template es-419), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail the letter with a receipt
Address the envelope to Totalplay, Ciudad de México, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the proof of delivery
The receipt dates your request. Look at your next statement for any Totalplay charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Totalplay cancellation letter goes
Written requests to Totalplay go to Periférico Sur, 4119, Torre A, Piso 7, 14140 Ciudad de México, Mexico.
Ciudad de México is in CDMX, Mexico; the postal code to quote is 14140.
Your name, address and email appear in a short block labelled Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado, under the greeting “A quien corresponda:”.
Prefer to write it yourself? Use our letter template
Every address we hold for Totalplay, with the envelope wording
Before you cancel Totalplay, check these
- Ask for a final bill in writing and return any rented equipment by tracked mail.
- Check for an early-termination fee or a remaining equipment balance before the cancellation date.
- If you are moving to another provider, keep the line active until the new service works, then cancel.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Totalplay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Totalplay cancellation at a glance
- How Totalplay accepts cancellations
- By mailed letter
- Mailing address on file
- Totalplay Periférico Sur 4119, Torre A, Piso 7 14140 Ciudad de México Mexico
- Country
- Mexico
- Letter language
- Latin American Spanish (template es-419)
- Category (from the company name)
- Phone & internet
- Added to the database
- July 1, 2026
- Data last checked
