Where to send your Trip.com (Ctrip) cancellation letter
Read the addresses on this page next to the full guide to cancelling Trip.com (Ctrip).
The addresses we hold
One place for Trip.com (Ctrip)'s mailing addresses: the Shanghai delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Trip.com (Ctrip)上海市徐汇区虹漕路421号63幢3层301室200233 ShanghaiChinaThe China address on file for Trip.com (Ctrip). Postal code 200233.
How to address the envelope
Use the address letter for letter
Write out 上海市徐汇区虹漕路421号63幢3层301室, 200233 Shanghai, China as shown above, including the 200233 postal code, exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to Trip.com (Ctrip)
Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Trip.com (Ctrip) 上海市徐汇区虹漕路421号63幢3层301室 200233 Shanghai China
To whom it may concern,
I am cancelling my account with Trip.com (Ctrip), account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Trip.com (Ctrip) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.