Cancel your Trip.com (Ctrip) subscription by mail
Trip.com (Ctrip) takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Our database has Trip.com (Ctrip)'s mailing address in Shanghai, China.
Let Postbye cancel Trip.com (Ctrip) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Trip.com (Ctrip).
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Trip.com (Ctrip) by mail
Note your account details
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Trip.com (Ctrip) has on file.
Put the request in writing
Postbye writes the letter in Chinese from our Chinese template, because Trip.com (Ctrip)'s address is in China. It opens with the subject line “主题：取消请求 – [your name]” and asks Trip.com (Ctrip) to end the subscription, stop all further charges and confirm in writing.
Mail it with tracking
Use certified mail for the 200233 Shanghai address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the delivery receipt
Once the letter is delivered, the date on the receipt is the date Trip.com (Ctrip) was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Trip.com (Ctrip) cancellation letter goes
For a letter to Trip.com (Ctrip), use 上海市徐汇区虹漕路421号63幢3层301室, 200233 Shanghai, China.
Postal code 200233 places the address in Shanghai, China.
The letter greets the reader with “相关负责人：”; your own details sit under the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Every address we hold for Trip.com (Ctrip), with the envelope wording
Before you cancel Trip.com (Ctrip), check these
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Trip.com (Ctrip) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Trip.com (Ctrip) cancellation at a glance
- How Trip.com (Ctrip) accepts cancellations
- By mailed letter
- Mailing address on file
- Trip.com (Ctrip) 上海市徐汇区虹漕路421号63幢3层301室 200233 Shanghai China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
