Cancel your Truphone subscription by mail
Truphone deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. The cancellation address on file for Truphone is in Durham, United States.
Let Postbye cancel Truphone for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Truphone.
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- 3 Truphone cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Truphone by mail
Collect the details you need
Before writing, collect the account number, the phone number or service address being cancelled and the name on the account. Truphone can only act on a request it can match to an account.
Put the request in writing
The letter asks Truphone to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Truphone”. Postbye fills it in from our English template.
Post the letter
Post it by certified mail to Truphone in Durham, United States, using the exact address below, and note the tracking number.
Keep the proof of delivery
It shows the date Truphone received your letter. Check your next statement: no Truphone charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Truphone cancellation letter goes
Truphone lists 4819 Emperor Blvd, Suite 400, Durham, NC 27703 as its mailing address.
Durham is in North Carolina (ZIP 27703), a domestic address for certified mail within the United States.
The database also lists Harris Street 616, level 5, 2007 Ultimo, Australia for Truphone. Use the first address above unless your agreement names this one.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Truphone, with the envelope wording
Before you cancel Truphone, check these
- Ask for a final bill in writing and return any rented equipment by tracked mail.
- Check for an early-termination fee or a remaining equipment balance before the cancellation date.
- If you are moving to another provider, keep the line active until the new service works, then cancel.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Truphone for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Truphone cancellation at a glance
- How Truphone accepts cancellations
- By mailed letter
- Mailing address on file
- Truphone 4819 Emperor Blvd Suite 400 Durham, NC 27703
- Second address on file
- Truphone Harris Street 616 level 5 2007 Ultimo Australia
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Phone & internet
- Added to the database
- April 30, 2026
- Data last checked
