Where to send your Truphone cancellation letter
Read the addresses on this page next to the full guide to cancelling Truphone.
The addresses we hold
This page shows every mailing address we hold for Truphone, starting with the one a cancellation letter should go to in Durham, 27703, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Truphone4819 Emperor BlvdSuite 400Durham, NC 27703North Carolina, ZIP 27703: where mail for Truphone is delivered.
Second address on file
TruphoneHarris Street 616level 52007 UltimoAustraliaThe database lists this as a second address for Truphone. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
The envelope reads 4819 Emperor Blvd, Suite 400, Durham, NC 27703. Match the spacing and the box or street line exactly as printed.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Truphone has moved.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter to send
The request itself is short: Truphone is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Truphone 4819 Emperor Blvd Suite 400 Durham, NC 27703
To whom it may concern,
I am cancelling my account with Truphone, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Truphone for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.