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Cancel your Ubisoft subscription by mail

For Ubisoft the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Letters to Ubisoft go to Guildford, United Kingdom.

Let Postbye cancel Ubisoft for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Ubisoft.

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  • Certified mail with tracking
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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Ubisoft by mail

  1. Collect the details you need

    Check the account email or gamer tag, the platform you pay through and the subscription name before anything else. A request that does not match the account on file at Ubisoft is the easiest one to set aside.

  2. Write your request

    Ask Ubisoft to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Mail the letter with a receipt

    Post it by certified mail to Ubisoft in Guildford, United Kingdom, using the exact address below, and note the tracking number.

  4. Hold on to the receipt

    Once the letter is delivered, the date on the receipt is the date Ubisoft was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Ubisoft cancellation letter goes

UbisoftStation ViewUnits A - JGU1 4AR GuildfordUnited Kingdom

For a letter to Ubisoft, use Station View, Units A - J, GU1 4AR Guildford, United Kingdom.

Postal code GU1 4AR places the address in Guildford, United Kingdom.

The database also lists Mountain Street 2-14, 2007 Ultimo, Australia for Ubisoft. Use the first address above unless your agreement names this one.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Ubisoft, with the envelope wording

Before you cancel Ubisoft, check these

  • Cancelling a subscription is not the same as closing the account. Say which you want.
  • Look at the statement after the cancellation date for any further charge.
  • Check which platform bills you: the game, a console maker or an app store.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Ubisoft for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ubisoft

Cancelling a gaming subscription

Gaming subscriptions are frequently billed by a console or PC platform and can stack with other plans, so the request has to reach whoever shows up on the statement.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Ubisoft cancellation at a glance

How Ubisoft accepts cancellations
By mailed letter
Mailing address on file
Ubisoft Station View Units A - J GU1 4AR Guildford United Kingdom
Second address on file
Ubisoft Mountain Street 2-14 2007 Ultimo Australia
Country
United Kingdom
Letter language
English (template en-generic)
Category (from the company name)
Gaming
Added to the database
May 7, 2026
Data last checked

Ubisoft cancellation questions

Where do I send my Ubisoft cancellation letter?

Address the letter to Ubisoft, Station View, Units A - J, GU1 4AR Guildford, United Kingdom. The database also lists a second address, in Ultimo, Australia; the letter goes to the one above.

What should I check before I cancel Ubisoft?

For a gaming subscription: cancelling a subscription is not the same as closing the account. Say which you want.

What do I need to cancel Ubisoft?

Have the account email or gamer tag, the platform you pay through and the subscription name to hand. The details in the letter need to match what Ubisoft has on file.

Will Ubisoft confirm my cancellation?

The letter asks Ubisoft to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Ubisoft received the request. If a charge posts after that date, quote the receipt with your copy of the letter.